Airlines

The merger of Alaska Airlines’ Mileage Plan and Hawaiian Airlines’ HawaiianMiles into the Atmos Rewards program marks a significant pivot in the world of airline loyalty programs. This strategic alliance signals more than just a branding update; it reflects a bold ambition to elevate the traveler experience by uniting two prominent carriers under a seamless,
In an era where efficiency and personalized experience define excellence in corporate travel, Delta Airlines is positioning itself as a pioneer with its upcoming platform overhaul. The airline’s decision to reimagine its business travel management system demonstrates a clear understanding that contemporary companies demand smarter, more integrated tools. By replacing Delta Professional with the new
The recent strike by Air Canada’s flight attendants was more than a labor dispute; it was a wake-up call for an industry that often operates under the weight of operational fragility. While at first glance, labor strikes symbolize conflict, they also illuminate underlying issues within an organization—issues that, if addressed with transparency and strategic foresight,
In an era where labor disputes frequently make headlines, the recent strike by Air Canada’s flight attendants signals a profound assertion of worker rights and collective resolve. This confrontation, extending beyond a mere contractual disagreement, embodies the ongoing struggle for fair wages, recognition, and respect in a sector often driven by corporate interests. The refusal
In the rapidly evolving landscape of artificial intelligence, industries are eager to leverage cutting-edge technology to optimize their operations. Airlines, in particular, see AI as a tool to enhance revenue management and personalize customer experiences. However, amidst this technological pursuit lies a profound ethical dilemma: how can we ensure that innovation does not come at
Southwest Airlines, long celebrated for its straightforward approach and egalitarian service, is now at a pivotal crossroads. The recent reforms mark a dramatic departure from its traditional open-seating model, signaling a strategic shift aimed at aligning itself with broader industry trends and boosting profitability. This transformation reflects an acknowledgment that the airline must evolve or
Alaska Airlines is making a striking foray into Hollywood Burbank Airport’s competitive landscape, stepping in to fill the void left by Avelo Airlines’ departure. This move is more than just replacing a competitor; it’s a calculated effort to establish a formidable presence at a key regional hub. By launching daily, year-round flights connecting Burbank with
Decades ago, the foundational functions of modern travel agencies were overseen by the Air Traffic Conference of America (ATCA), a division within the airline trade association then known as the Air Transport Association. At that time, agencies played a vital role in ticketing—often handling paper tickets manually, recording sales by hand, collecting payments via checks,
American Airlines, a stalwart in the aviation industry, has demonstrated remarkable resilience in navigating the turbulent waters of the modern airline landscape. Once nearly decimated in its market share by aggressive direct booking initiatives, the airline has managed to recover approximately three-quarters of its lost revenue share. This recovery is not a mere coincidence but
In recent years, the travel industry has experienced a seismic shift caused by rapid technological advancements and changing consumer expectations. However, a deeper issue has emerged—an increasingly fragmented booking landscape that hampers efficiency and elevates costs. The proliferation of content systems, as highlighted by a recent survey commissioned by Sabre, reveals a troubling trend: travel
In recent months, United Airlines has faced significant hurdles stemming from operational failures at Newark Liberty International Airport. The chaos caused by construction disruptions and weaknesses in air traffic control systems hammered the airline’s performance, especially during late April and May. These issues led to a sharp decline in Newark’s on-time arrival rates and an
Over recent years, the airline industry’s regulatory landscape has been significantly shaped by a series of consumer-focused rules implemented by the Department of Transportation (DOT). These regulations—such as requiring full disclosure of airline fares, enforcing codeshare transparency, and mandating automatic refunds for canceled flights—have aimed to safeguard passengers from unfair practices and provide clarity amid
In a world where air travel can often feel like a hassle, Clear’s reimagined concierge offerings stand out as a beacon of convenience and personalized service. What was once a modest addition to premium airport experiences has now evolved into a comprehensive service that elevates the entire journey. By expanding into 14 airports and rebranding
The Oneworld alliance is embarking on an ambitious journey to revolutionize the passenger experience through comprehensive technological integration. Unlike its rivals, SkyTeam and Star Alliance, which have already laid significant groundwork, Oneworld has lagged but is now accelerating rapidly to catch up—and perhaps even surpass—competitors in terms of operational cohesion. The alliance’s goal to unify
The recent investigation into the devastating crash of Air India Flight 171 exposes more than just a tragic accident; it reveals systemic vulnerabilities in aircraft safety protocols and pilot response procedures. The sudden movement of fuel cutoff switches from “run” to “cutoff” just moments after takeoff is alarmingly abnormal and warrants deep scrutiny. These switches
Delta Airlines is boldly redefining its approach to premium cabins by introducing a more nuanced segmentation strategy. This move signifies more than just product diversification—it’s a deliberate effort to enhance customer choice and streamline revenue streams. Rather than offering a monolithic first-class or business-class experience, Delta aims to provide tailored options that cater to varying