The recent unveiling of the 2025 Michelin Guide for Great Britain and Ireland marked a significant event at Glasgow’s Kelvingrove Art Gallery and Museum, notably uplifting the culinary tapestry of London. This year, the guide illuminated the city’s gastronomic brilliance with the awarding of ten first-time Michelin stars to various establishments, signaling a vibrant evolution
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In a notable shift within its leadership structure, American Airlines has appointed Heather Garboden as the senior vice president and chief customer officer. This strategic move, announced by CEO Robert Isom in an internal memo, is indicative of the airline’s commitment to revitalizing its customer relations and enhancing the overall travel experience. Garboden’s extensive background
In a significant move towards modernizing its services, Southwest Airlines is enhancing its New Distribution Capability (NDC) to facilitate the sale of new offerings, including extra-legroom and assigned seating. During a recent webinar conducted on February 6, company leaders Aileen Furlong and Andrew Watterson elaborated on how NDC serves as a crucial technological advancement that
As a beacon of quality in the luxury travel sector, Forbes Travel Guide has decided to embark on an exciting new journey by entering the cruise industry. Traditionally known for its meticulous evaluations of hotels, restaurants, and spas, the company has started reviewing cruise ships—a significant leap into a sector that is often viewed through
In an exciting development for the travel industry, Preferred Hotels & Resorts has launched a comprehensive portal designed specifically for travel advisors. This new platform consolidates a wide array of functions—including booking capabilities, commission management, and personalized workflows—creating a streamlined experience for users. With over 600 independent hotels in their collection, the portal promises to
The innovative landscape of Las Vegas continues to evolve as Alex Dixon assumes the role of CEO at Genting Berhad’s Resorts World Las Vegas. His appointment on January 16 marks a significant change within the company, especially following a troubling financial period where they reported their poorest quarterly figures in two years. This downturn has
In late January, the picturesque Greek island of Santorini, famed for its stunning sunsets and whitewashed buildings, became the focal point of geological concern. The University of Athens’ crisis management committee reported that this beloved tourist destination has been rattled by a swarm of seismic activity, registering thousands of tremors over the course of just
In a bold and innovative step, Lidl, the German discount supermarket chain, is set to redefine the shopping experience by introducing an in-store pub in Dundonald, County Down. The recent ruling by the High Court in Northern Ireland has not only cleared the path for this groundbreaking establishment but also signifies a shift in how
The cruise industry has been experiencing a bustling start to its Wave season, but a closer inspection reveals complex dynamics at play. As travel advisors and industry executives reflect on current trends, it becomes clear that while pricing remains robust, the overall demand is showing signs of softness. With the cruise lines entering 2025 in
In the competitive travel agency landscape, specialization often proves to be the safest route to success. This is a lesson that Addison Jaynes, the founder of Reliant Destinations, learned through his experiences operating a host agency in the U.K. from 2017 to early 2020. His realization: excelling at multiple services concurrently can be an overwhelming
Hyatt Hotels Corp. is set to make a significant investment in the all-inclusive resort market by acquiring Playa Hotels & Resorts for around $2.6 billion. This acquisition is significant not just in financial terms but also in strategic importance as it allows Hyatt to deepen its foothold within the Caribbean and Mexican resort scene. As
The hospitality industry is witnessing a significant transformation with the impending rebranding of SH Hotels & Resorts to Starwood Hotels. Under the leadership of Barry Sternlicht and CEO Raul Leal, this transition marks a strategic revival of a name that holds considerable affection among seasoned travelers. As the company embarks on this new chapter, its
February brings the thrill of one of America’s most anticipated sports events—the Super Bowl. It’s a day of camaraderie, excitement, and a lot of delicious food. This year, as fate would have it, Super Bowl Sunday coincides with National Pizza Day, providing the perfect excuse to serve up slices of everyone’s favorite dish at your
Valentine’s Day often conjures up images of candlelit dinners, extravagant reservations, and overly complicated wine selections. Yet, the reality can be a bit overwhelming—instead of enjoying a romantic evening, many find themselves sweating over restaurant choices and the perfect bottle of wine. Enter Deliveroo with an innovative solution: a complimentary sommelier service that brings the
In the ever-evolving landscape of food safety, recalls appear to be a distressingly routine occurrence. Recently, the spotlight has turned to the recall of over 2 million donuts due to potential contamination by Listeria monocytogenes—a pathogen notorious for causing severe illness, particularly in vulnerable populations. This specific incident, involving donuts produced by FGF Brands, LLC,
In the fast-paced world of travel and hospitality, Expedia Group demonstrated resilience and innovative strategy as it reported robust growth across its three primary brands—Expedia, Hotels.com, and Vrbo—in the fourth quarter of 2024. Under the leadership of CEO Ariane Gorin, who took the helm in mid-2023, the company witnessed a resurgence in consumer bookings that
In a significant strategic move, JetBlue Airways has announced it will cease operations between Boston and New York’s LaGuardia Airport, effective April 29. This decision underscores a larger initiative to recalibrate its flight network to align more closely with leisure travel demands. The announcement emphasizes a shift away from traditional business routes in favor of
The role of the National Transportation Safety Board (NTSB) in investigating air accidents typically garners respect and trust. However, recent events have raised significant concerns about the agency’s independence due to political interference, particularly following President Trump’s comments regarding a tragic collision between an American Airlines jet and an Army helicopter. This incident underscores the